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Unable to Connect Using AMP #697

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opened 2024-01-27 17:46:15 +00:00 by bovive · 2 comments
bovive commented 2024-01-27 17:46:15 +00:00
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Hello,

This is not necessarily an issue with Garage, but I am having issue connecting to it using my AMP server. I tried reaching out to CodeCubers for support, but they seem to believe it is an issue on Garage's end and were not very helpful. I would appreciate any insight anyone may have. I can access my S3 fine using any other means, it is only AMP that has an issue. Here is the error received through the AMP console when trying to upload to the S3:

Using an HTTP connection

AmazonS3Exception
[0] (AmazonS3Exception) : Error making request with Error Code Moved and Http Status Code Moved. No further error information was returned by the service.
at Amazon.Runtime.Internal.HttpErrorResponseExceptionHandler.HandleExceptionStream (Amazon.Runtime.IRequestContext requestContext, Amazon.Runtime.Internal.Transform.IWebResponseData httpErrorResponse, Amazon.Runtime.Internal.HttpErrorResponseException exception, IO.Stream responseStream) at Amazon.Runtime.Internal.HttpErrorResponseExceptionHandler.HandleExceptionAsync (Amazon.Runtime.IExecutionContext executionContext, Amazon.Runtime.Internal.HttpErrorResponseException exception) at Amazon.Runtime.Internal.ExceptionHandler`1[T].HandleAsync (Amazon.Runtime.IExecutionContext executionContext, Exception exception) at Amazon.Runtime.Internal.ErrorHandler.ProcessExceptionAsync (Amazon.Runtime.IExecutionContext executionContext, Exception exception) at Amazon.Runtime.Internal.ErrorHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.CallbackHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.Signer.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.EndpointDiscoveryHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.EndpointDiscoveryHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.CredentialsRetriever.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.RetryHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.RetryHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.CallbackHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.CallbackHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.S3.Internal.AmazonS3ExceptionHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.ErrorCallbackHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.MetricsHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at LocalFileBackupPlugin.BackupProvider+<>c__DisplayClass42_0.<UploadToS3>b__0 (ModuleShared.RunningTask t)
HttpErrorResponseException
[1] (HttpErrorResponseException) : Exception of type 'Amazon.Runtime.Internal.HttpErrorResponseException' was thrown.
at Amazon.Runtime.Internal.RedirectHandler.HandleRedirect (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.RedirectHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.Unmarshaller.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.S3.Internal.AmazonS3ResponseHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.ErrorHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext)

Using an HTTPS connection:

AmazonServiceException
[0] (AmazonServiceException) : A WebException with status SecureChannelFailure was thrown.
at Amazon.Runtime.Internal.WebExceptionHandler.HandleException (Amazon.Runtime.IExecutionContext executionContext, Net.WebException exception) at Amazon.Runtime.Internal.WebExceptionHandler.HandleExceptionAsync (Amazon.Runtime.IExecutionContext executionContext, Net.WebException exception) at Amazon.Runtime.Internal.ExceptionHandler`1[T].HandleAsync (Amazon.Runtime.IExecutionContext executionContext, Exception exception) at Amazon.Runtime.Internal.ErrorHandler.ProcessExceptionAsync (Amazon.Runtime.IExecutionContext executionContext, Exception exception) at Amazon.Runtime.Internal.ErrorHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.CallbackHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.Signer.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.EndpointDiscoveryHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.EndpointDiscoveryHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.CredentialsRetriever.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.RetryHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.RetryHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.CallbackHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.CallbackHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.S3.Internal.AmazonS3ExceptionHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.ErrorCallbackHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.MetricsHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at LocalFileBackupPlugin.BackupProvider+<>c__DisplayClass42_0.<UploadToS3>b__0 (ModuleShared.RunningTask t)
WebException
[1] (WebException) : Error: SecureChannelFailure (Authentication failed, see inner exception.)
at Net.WebOperation.Run () at Net.WebCompletionSource`1[T].WaitForCompletion () at Amazon.Runtime.Internal.HttpHandler`1[TRequestContent].InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.HttpHandler`1[TRequestContent].InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.RedirectHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.Unmarshaller.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.S3.Internal.AmazonS3ResponseHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.ErrorHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext)
AuthenticationException
[2] (AuthenticationException) : Authentication failed, see inner exception.
FrameworkBtlsException
[3] (FrameworkBtlsException) : Ssl error:10000458:SSL routines:OPENSSL_internal:TLSV1_UNRECOGNIZED_NAME at /usr/src/mono/external/boringssl/ssl/tls_record.c:462
at Framework.Btls.FrameworkBtlsContext.ProcessHandshake () at Framework.Net.Security.MobileAuthenticatedStream.ProcessHandshake (Framework.Net.Security.AsyncOperationStatus status, Boolean renegotiate) at (wrapper remoting-invoke-with-check) Framework.Net.Security.MobileAuthenticatedStream.ProcessHandshake(Framework.Net.Security.AsyncOperationStatus,bool) at Framework.Net.Security.AsyncHandshakeRequest.Run (Framework.Net.Security.AsyncOperationStatus status)

Thank you!

Hello, This is not necessarily an issue with Garage, but I am having issue connecting to it using my [AMP](https://cubecoders.com/AMP) server. I tried reaching out to CodeCubers for support, but they seem to believe it is an issue on Garage's end and were not very helpful. I would appreciate any insight anyone may have. I can access my S3 fine using any other means, it is only AMP that has an issue. Here is the error received through the AMP console when trying to upload to the S3: ## Using an HTTP connection ``` AmazonS3Exception [0] (AmazonS3Exception) : Error making request with Error Code Moved and Http Status Code Moved. No further error information was returned by the service. at Amazon.Runtime.Internal.HttpErrorResponseExceptionHandler.HandleExceptionStream (Amazon.Runtime.IRequestContext requestContext, Amazon.Runtime.Internal.Transform.IWebResponseData httpErrorResponse, Amazon.Runtime.Internal.HttpErrorResponseException exception, IO.Stream responseStream) at Amazon.Runtime.Internal.HttpErrorResponseExceptionHandler.HandleExceptionAsync (Amazon.Runtime.IExecutionContext executionContext, Amazon.Runtime.Internal.HttpErrorResponseException exception) at Amazon.Runtime.Internal.ExceptionHandler`1[T].HandleAsync (Amazon.Runtime.IExecutionContext executionContext, Exception exception) at Amazon.Runtime.Internal.ErrorHandler.ProcessExceptionAsync (Amazon.Runtime.IExecutionContext executionContext, Exception exception) at Amazon.Runtime.Internal.ErrorHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.CallbackHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.Signer.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.EndpointDiscoveryHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.EndpointDiscoveryHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.CredentialsRetriever.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.RetryHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.RetryHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.CallbackHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.CallbackHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.S3.Internal.AmazonS3ExceptionHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.ErrorCallbackHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.MetricsHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at LocalFileBackupPlugin.BackupProvider+<>c__DisplayClass42_0.<UploadToS3>b__0 (ModuleShared.RunningTask t) HttpErrorResponseException [1] (HttpErrorResponseException) : Exception of type 'Amazon.Runtime.Internal.HttpErrorResponseException' was thrown. at Amazon.Runtime.Internal.RedirectHandler.HandleRedirect (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.RedirectHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.Unmarshaller.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.S3.Internal.AmazonS3ResponseHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.ErrorHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) ``` ## Using an HTTPS connection: ``` AmazonServiceException [0] (AmazonServiceException) : A WebException with status SecureChannelFailure was thrown. at Amazon.Runtime.Internal.WebExceptionHandler.HandleException (Amazon.Runtime.IExecutionContext executionContext, Net.WebException exception) at Amazon.Runtime.Internal.WebExceptionHandler.HandleExceptionAsync (Amazon.Runtime.IExecutionContext executionContext, Net.WebException exception) at Amazon.Runtime.Internal.ExceptionHandler`1[T].HandleAsync (Amazon.Runtime.IExecutionContext executionContext, Exception exception) at Amazon.Runtime.Internal.ErrorHandler.ProcessExceptionAsync (Amazon.Runtime.IExecutionContext executionContext, Exception exception) at Amazon.Runtime.Internal.ErrorHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.CallbackHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.Signer.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.EndpointDiscoveryHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.EndpointDiscoveryHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.CredentialsRetriever.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.RetryHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.RetryHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.CallbackHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.CallbackHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.S3.Internal.AmazonS3ExceptionHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.ErrorCallbackHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.MetricsHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at LocalFileBackupPlugin.BackupProvider+<>c__DisplayClass42_0.<UploadToS3>b__0 (ModuleShared.RunningTask t) WebException [1] (WebException) : Error: SecureChannelFailure (Authentication failed, see inner exception.) at Net.WebOperation.Run () at Net.WebCompletionSource`1[T].WaitForCompletion () at Amazon.Runtime.Internal.HttpHandler`1[TRequestContent].InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.HttpHandler`1[TRequestContent].InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.RedirectHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.Unmarshaller.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.S3.Internal.AmazonS3ResponseHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) at Amazon.Runtime.Internal.ErrorHandler.InvokeAsync[T] (Amazon.Runtime.IExecutionContext executionContext) AuthenticationException [2] (AuthenticationException) : Authentication failed, see inner exception. FrameworkBtlsException [3] (FrameworkBtlsException) : Ssl error:10000458:SSL routines:OPENSSL_internal:TLSV1_UNRECOGNIZED_NAME at /usr/src/mono/external/boringssl/ssl/tls_record.c:462 at Framework.Btls.FrameworkBtlsContext.ProcessHandshake () at Framework.Net.Security.MobileAuthenticatedStream.ProcessHandshake (Framework.Net.Security.AsyncOperationStatus status, Boolean renegotiate) at (wrapper remoting-invoke-with-check) Framework.Net.Security.MobileAuthenticatedStream.ProcessHandshake(Framework.Net.Security.AsyncOperationStatus,bool) at Framework.Net.Security.AsyncHandshakeRequest.Run (Framework.Net.Security.AsyncOperationStatus status) ``` Thank you!
maximilien commented 2024-01-28 13:17:12 +00:00
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Hello @bovive, thanks for filing an issue with us, can you be more specific on what your setup looks like? From my quick reading it seems that you are trying to use garage to host AMP backups. Was garage provided as part of AMP or did you set it up yourself? In the later case, would you explain how your did it?

PS: I allowed myself to slightly edit your issue to make it more readable

Hello @bovive, thanks for filing an issue with us, can you be more specific on what your setup looks like? From my quick reading it seems that you are trying to use garage to host AMP backups. Was garage provided as part of AMP or did you set it up yourself? In the later case, would you explain how your did it? PS: I allowed myself to slightly edit your issue to make it more readable
trinity-1686a commented 2024-01-31 16:00:32 +00:00
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[0] (AmazonS3Exception) : Error making request with Error Code Moved and Http Status Code Moved. No further error information was returned by the service.

makes me thing the HTTP test doesn't work because it's sending HTTP redirects, probably to force HTTPS requests

[3] (FrameworkBtlsException) : Ssl error:10000458:SSL routines:OPENSSL_internal:TLSV1_UNRECOGNIZED_NAME at /usr/src/mono/external/boringssl/ssl/tls_record.c:462

sounds like a TLS error, maybe the reverse proxy sent the wrong certificate/a self signed certificate/not a full chain going to a root CA.

> [0] (AmazonS3Exception) : Error making request with Error Code Moved and Http Status Code Moved. No further error information was returned by the service. makes me thing the HTTP test doesn't work because it's sending HTTP redirects, probably to force HTTPS requests > [3] (FrameworkBtlsException) : Ssl error:10000458:SSL routines:OPENSSL_internal:TLSV1_UNRECOGNIZED_NAME at /usr/src/mono/external/boringssl/ssl/tls_record.c:462 sounds like a TLS error, maybe the reverse proxy sent the wrong certificate/a self signed certificate/not a full chain going to a root CA.
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